工作地点：tianjin

电子邮件：lt@convoy.net.cn

职位描述：

Title: Quality Assurance Manager

Department Description

-           This department is responsible for the Cost of Poor Quality, New Product Introduction quality, and Customer Facing relationship as they apply to the Supply Chain for all Networks & Enterprise products. The team is matrixed to the Supply Chain Quality and the Networks & Enterprise Supply Chain organizations.

Job Description

-           Proactively lead the assurance of the company’s supply chain quality performance to the customer by identifying, tracking, and ensuring resolution of all the Supply Chain quality issues related to Networks & Enterprise AsiaPAC Repair Management Centers (ARMC)

-           Ensure and manage TL9000 compliance for N&E ARMC andTianjinRepairCenter

-           Manage Quality Operating Systems for N&E RMC andTianjinRepairCenterincluding development of quality strategy, performing internal process audits, performing CQA product audits, management of Material Review Board, and reporting of repair center performance

-           Manage document control for global N&E Repair Management Centers

-           Ensure data integrity & reporting for global N&E warranty systems

-           Ensure AsiaPAC 3rd Party repair centers comply with N&E RMC quality requirements and processes

-           Develop presentations for ARMC quality management system and metrics performance

-           Lead/participate in opportunities to leverage RMC & supply chain synergies and economies of scale across the company.

-           Team with all RMC and other business functions to ensure that the organization is aligned with “one company” approach to issues and solutions

-           Benchmark business processes against best-in-class and drive implementation of best practices

-           Actively participate in black belt or green belt projects

-           Reward and celebrate employees successes

Job Requirements

-           Bachelor’s degree in engineering or mathematics preferred

-           5+ years experience in operations, quality, or engineering

-           Understands quality metrics: ERI, YRR, Bounce, etc.

-           Understands internal & external business environment, practices, and trends in quality management

-           Strong understanding of effective quality systems and methodologies

-           Demonstrates strategic thinking and champions innovative ideas

-           Able to make decisions of high complexity that impact schedules/delivery of product

-           Utilizes resourcefulness/negotiation to effectively leverage and focus needed resources across organizational and geographic boundaries

-           Experienced in implementing significant operational improvements quickly across complex organizations

-           Able to autonomously make decisions to drive the business needs

-           Demonstrates responsiveness and promptness in dealing with business needs

-           Able to develop and deliver high quality, professional presentations to senior leaders

-           Consistently demonstrates customer focus

-           Exercises judgment in approach, frequently requiring and assessing tradeoffs

-           Displays initiative in uting and rolling out quality processes

-           Consistently demonstrates ability to solve more difficult issues of a diverse scope

-           Demonstrates dependability at all times to complete tasks in a timely fashion

-           Demonstrates commitment to achieve key performance metrics

-           Has excellent interpersonal skills to work effectively in diverse matrix organizations

-           Is flexible – effectively manages multiple priorities and navigates “grey” areas

-           Has excellent written and verbal communication skills